Frequently Asked Questions
What main products do you offer?
We specialize in a full range of intelligent access control solutions, including telescopic gates, cantilever gates, sliding gates, sectional sliding gates, roller shutters, garage doors, license plate recognition barriers, turnstiles, rising bollards, and folding gates. We can customize solutions for residential, commercial, and industrial projects.
What material are your gates made of?
Our main materials are high-quality aluminum alloy and stainless steel, which are corrosion-resistant, durable, and low-maintenance, ideal for long-term outdoor use.
What is your minimum order quantity (MOQ)?
For standard products, MOQ is 1 set. For custom projects, we accept small-batch orders, please contact us to confirm details.
Do you provide installation instructions or support?
Yes, we provide detailed English installation manuals, video guides, and 24/7 online technical support. For large projects, we can also arrange on-site installation guidance upon request.
Can you help me with project design or quotation?
Absolutely! Our professional team can provide free project design drawings and detailed quotations based on your site size, usage scenario, and security needs. Just send us your requirements.
How accurate is the License Plate Recognition (LPR) system?
Our LPR technology supports 100+ country/regional plate formats with high benchmark performance:
Asean: 98.14%-99.84%
EU + UK: 98.3%-99.7%
Middle East: 98.15%-99.25%
CIS + Central Asia: 99.25%
Gerald Doors
