Q1. What types of industrial doors do you provide?
We focus on PVC high speed doors, PVC zipper doors, PVC thermal insulating doors, traffic doors, clean room doors, sliding hermetic doors, and roller shutter doors for over 20+ years.
Q2. What is the typical lead time for orders?
Normally, the delivery time for orders under 50 units is about 1-2 weeks. Orders for 100 units take 2-3 weeks, 500 units take 3-4 weeks, and larger orders are confirmed based on actual demand.
Q3. Which payment methods are accepted?
We accept major payment methods including credit cards, bank transfers, PayPal, secure payments, Western Union, and wire transfers. Usually, a 50% advance payment is required for formal orders.
Q4. How is the customer service and warranty?
We supply all spare parts for our door products and provide a free maintenance service within one year of purchase.
Q5. Can the doors be customized?
Yes, we offer customizable options including various thicknesses, frames, and motor control systems to meet specific industrial requirements.
Q6. Do your products meet international standards?
Yes, our industrial doors are supported by ISO and CE certifications, ensuring reliability and safety for global use.
Gerald Doors
